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Why Bougie & Co. candles are so popular?We take pride in dedicating time and effort from the very first moment when our design team starts brainstorming and sketching ideas. We then carefully create prototypes and test them to ensure safety and quality. Finally, each Bougie Candle is prepared by our team and packaged carefully to ensure we meet our customers expectations. Our candles are one of the most enjoyable, affordable, and readily accessible luxury items in the market. We want you to indulge yourself in the world of candles and follow the Bougie & Co. lifestyle.
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Where are your candles made?While we prepare our packages and candles in Cyprus; our products are sourced throughout France and Cyprus in order to offer you a premium product. For our candle we use the Ecosnow Wax which is made in the United Kingdom.
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Are Pearl Wax Candles scented?Our team has carefully hand picked 12 favourite aromas that compliment our Pearl Wax Candles and can guarantee you a pleasant scent. Our house based aromas are: Apple Cinnamon Pie Baby Girl Black Oud Intense Black Vanilla Orchid Exotic Mango Cocktail Manly Musk Parfum No.5 Soft Cashmere Dreams Strawberry Watermelon Kiss Sweet Caramel Cream Tobacco Texas Lounge Whiskey & Caramel We also offer the option of No Essence. For more information on aroma descriptions please visit the How it Works section of our website.
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Will I need to assemble my candle?Yes. Your package will consist of your Bougie Jar filled with our Pearl Wax and three wicks. Assembling is pretty easy, just carefully open lid, use a pair of scissors to cut a piece of wick and place it in the center (at a depth of 1-2cm and not more than 2cm above Pearl Wax level). If you want you can cut your wicks to many pieces for more uses.
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Can Bougie & Co. jars be re-used?Yes! Once there is about a quarter inch of Pearl Wax left, stop using the candle. You can order more Pearl Wax from our website for a refill (Please see our Pearl Wax section on our website). Use caution and care when removing the remaining wax and wicks . Our suggestion is to gently scrape out the wax and wick(s) with a rigid silicone utensil (we do not recommend knifes or other metal items) and discard all wax in the trash - never throw wax down the drain or garbage disposal. The container can be washed with hot soapy water to soften any remaining residue, then wash, rinse and dry. (we do not recommend scraping labels off as this might damage the surface of the jar). Alternatively, most of our customers keep their jars intact as they have started a collection. Our Quotes Collections are limited and we produce a certain amount of each jar in order to assure exclusivity!
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What size candle do I need for my space?Candles work great in bathrooms, kitchens, bedrooms and typically sized living/work spaces. Larger room or spaces with high ceilings or open floor plans may need multiple candles. We offer a variety of items and depending on your decorative ideas you can have multiple candles of the same Collection, or mix and match Collections for your own unique blend.
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I ran out of wicks, what should I do?Easy, if you run out of wicks you can buy new ones at your local candle store or order a pack from our Bougie & Co. e-shop and you should receive them within 2-3 business days. We offer a variety of candle wicks which you should try and other accessories. Have a look at our Accessories section!
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Where do you deliver?At the moment we deliver only within the Republic of Cyprus. However, you can join our newsletter and get notified first as we will start expanding our shipping destinations by time to time.
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Is there a delivery fee?ACS pick-up point orders We charge a small delivery fee of €3 for ACS pick-up collection point. Home deliveries orders We do charge a €6 delivery fee for home deliveries.
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Where and when will I get my Bougie Candle?We do offer ACS pick-up collection points and home deliveries across The Republic of Cyprus. The estimated delivery time is usually 2-3 business days but may differ during holiday and festive seasons.
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What is your refund / return policy?Please see section (3) of Terms & Conditions.
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